At Shopnav.in, we value your satisfaction and want to make returns as easy as possible. If you encounter any issues with your product, follow these simple steps to raise a return request:

1. Capture Photos of the Product:

To ensure smooth processing of your return, please take 2 to 3 clear pictures of the product showing its current condition. Make sure the photos highlight any issues or damages you have encountered.

2. Report the Problem:

Once you have the images ready, tell us what problem you're facing with the product. Whether it’s a defect, damage, or something else, be sure to explain the issue clearly. This helps us understand how we can assist you better.

3. Raise the Issue Within 2 Days:

Please raise your return request within two days of receiving the delivery. It’s important to act quickly so we can resolve your concern promptly.

How to Raise a Return Request:

• Visit our Returns Page.
• Upload the product images.
• Mention the issue you are facing.
• Submit the request for review.

Once we receive your return request, we’ll verify the details and get back to you with further steps. We aim to make the return process hassle-free and smooth for all our customers.

Thank you for shopping with Shopnav.in. We’re here to help!

Note: Returns will be accepted only for genuine issues, and we request customers to follow the guidelines mentioned above to avoid any delays in processing.