At Shopnav.in, we aim to provide a smooth and hassle-free shopping experience to our customers across India. One important step we've taken to improve our service is introducing Partial Cash on Delivery (COD).

You may be wondering: Why pay partial COD when shopping with us? Here's why it benefits both you and our service:

1. Preventing Fake Orders and Reducing Losses

As an online retailer, we sometimes receive orders that are placed but never accepted when they arrive for delivery. These false orders not only affect the efficiency of our delivery service but also lead to unnecessary shipping and return costs. Such fake orders end up being a significant loss for us as we bear the cost of sending and returning these products through delivery portals.

2. Ensuring Genuine Orders

By introducing Partial COD, we aim to ensure that every order placed is genuine and that customers are committed to receiving the products they order. When customers pay a small amount upfront (usually around 10% of the total order value), it shows their seriousness about completing the purchase. This reduces the chances of fake or abandoned orders.

3. Faster and More Reliable Deliveries

With Partial COD, our delivery process becomes faster. Once a customer has already paid a portion of the order value, we can prioritize the order and expedite the delivery process, ensuring that your products arrive on time. It also reduces unnecessary delays caused by fake orders, leading to a smoother shopping experience for everyone.

4. Trust and Transparency

We understand that some customers might feel skeptical about paying upfront, but Partial COD is designed with your convenience and security in mind. We only ask for a small, refundable deposit to cover a portion of the delivery cost, while the rest can be paid upon delivery. This method ensures both parties — the buyer and the seller — are equally committed.

5. Minimizing Return Costs

Every time an order is returned due to non-acceptance, we incur additional shipping costs, which adds up over time. By implementing Partial COD, we aim to cut down these unnecessary expenses. This helps us offer competitive prices to our genuine customers, maintain free shipping options, and ensure high-quality service.

6. Making COD Faster and More Secure

We’ve noticed that since introducing Partial COD, COD deliveries have become faster and more reliable. Because a deposit is already made, there’s less confusion during delivery, and customers are more likely to accept the parcel promptly. This improvement has significantly benefited customers by speeding up the overall COD process.

7. Building a Positive Shopping Environment

By choosing to pay a small amount upfront, you help us build a trustworthy and efficient online shopping environment. It allows us to serve serious buyers, which, in turn, enables us to provide faster service, better deals, and a smoother shopping experience.

Join Thousands of Satisfied Shoppers!

How Partial COD Works on Shopnav.in:

• Step 1: Browse and select your favorite products.
• Step 2: At checkout, choose Partial COD as your payment method.
• Step 3: Pay a small, upfront amount (typically 10% of the order value).
• Step 4: The remaining amount is paid at the time of delivery.

Many customers have embraced Partial COD, appreciating the faster delivery times and smoother process. By participating in this method, you not only get your products faster but also support a better shopping experience for everyone.

Have Questions?
Feel free to reach out to our customer service team or connect with us on WhatsApp for quick support.